SHIPPING & HANDLING
We ship worldwide to nearly every country, employing the services of major, trusted international carriers to ensure your package arrives at its destination quickly and securely. Additionally, we offer free flat rate shipping on all our products to most destinations.
Order Successful
Once you have successfully placed your order, you will receive an email confirmation from us. If you have any special requests for your order, kindly inform us as soon as possible before your item enters the processing stage.
Processing
Note: For orders with multiple items, the processing time will be based on the item with the longest processing time.
We carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment. Most orders can be shipped out within 24 hours. However, please note that a small number of orders may still require between 3-5 business days depending on stock availability.
Please be aware that the processing time is not included in the shipping time. The total time to receive your order is the processing time plus the shipping time. If you encounter any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated customer service team will contact you within 24 hours.
Shipping
We partner with major international shipping companies to offer different shipping methods. You can choose your preferred shipping method on the Order Information page during the checkout process.
Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Although this is out of our control, we will do our best to mitigate any delays.
Delivered
Note: It may take a few days for tracking numbers to become active on the tracking website. If the information is not available immediately, please try again later. Rest assured that the estimated shipping time is valid regardless of the tracking site updates.
We highly recommend that customers purchase a tracking number and shipping insurance during checkout for peace of mind while waiting for their package.
Tax
Please note that all packages are shipped from different warehouses. Our items are shipped duty unpaid, and import taxes may apply depending on your country’s customs regulations and shipping method. You may check with your local customs office for more information.
Contact Us
If you encounter any issues during the shipping time or after receiving the item, please feel free to contact us. Our customer service representatives will provide you with a satisfactory solution.
Thank you for choosing us for your shopping needs!